Shipping policy
Thank you for visiting and shopping at Loom&Legacy.
This Shipping Policy explains how we process, ship, and deliver your orders.
If you have any questions, please contact us at loomandlegacy001@gmail.com.
1. Order Processing
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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Once your order is processed, you will receive an email confirmation with tracking details.
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In case of high order volumes or delays, we will notify you by email.
2. Shipping Rates & Delivery
We offer standard and express shipping across India.
Estimated Delivery Times
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Standard Shipping: 5–8 business days
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Express Shipping: 2–4 business days
Delivery times may vary depending on your location and courier service availability.
Shipping charges will be calculated and displayed at checkout.
3. International Shipping
Currently, Loom&Legacy ships only within India.
We are working to expand international shipping soon.
4. Tracking Your Order
Once your order is shipped, you’ll receive a tracking number via email or SMS.
You can use this number to track your order through the courier’s website.
5. Delays & Lost Packages
We are not responsible for shipping delays caused by:
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Incorrect shipping addresses
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Unforeseen courier or weather issues
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Customs or postal delays
If your package is delayed or lost, please contact us at loomandlegacy001@gmail.com — we’ll do our best to assist.
6. Damaged Packages
If you receive a damaged parcel, please:
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Take clear photos of the packaging and product.
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Email us within 48 hours of delivery at loomandlegacy001@gmail.com.
We’ll work quickly to resolve the issue.
7. Contact Us
For any shipping-related inquiries, please contact:
📧 Email: loomandlegacy001@gmail.com
🌐 Website: www.loomlegacy.in